Workforce Administration Representative - German

The HR Solutions Workforce Administration team provides high quality consultation and business process support to employees and leaders regarding workforce administration programs/services in the EMEAI region and is empowered to resolve HR inquiries on these subjects. The candidate will follow-up on WFA processes such as data inputs, employment letters, contract administration and the like.

What’s your job about?

• Provide consulting and support for all assigned inquiries regarding WFA, typically on a country level.
• Handling HR inquiries (via phone, digital communication), identifying and delivering solutions to employees and People leaders.
• Ensure high levels of customer service to employees.
• Engages in maintaining documentation of operating policies, guidelines, and procedures.
• Create and maintain (compliance of) documentation of work processes, guidelines, and procedures.

Education

• A minimum of a vocational degree in a related field

Experience

• Experience in HR Administration is preferred
• Ability to effectively work through other people and be collaborative, cross-functional and diplomatic.
• Demonstrated ability to manage multiple priorities and work with a sense of urgency in a highly dynamic environment.

Other Qualifications

• Fluency in English and good verbal and reading skills in German.
• Advanced knowledge of Microsoft Office applications, especially Excel is required.
• Experience with Workday, ServiceNow, SAP, or other HRIT systems is preferred

What do you get in return?

• Competitive salary
• 25 holidays
• 13th month
• Travel and tunnel costs will be reimbursed

The Dow Chemical Company has an exciting opportunity for a Workforce Administration Representative, within their HR Solutions (HRS) organization. The HRS organization is responsible for the design and delivery of innovative solutions to all employees and leaders. HRS roles will contain deep subject-matter expertise in order to consult on programs, processes and people. The top priority of HRS is to deliver the best Employee Experience through exceptional delivery of a portfolio of solutions. Dow’s HR Solutions has over 140 HRS colleagues in the region from more than 20 different nationalities. This team designs and brings innovative people solutions to all employees and leaders based in Europe, Middle East, Africa, and India.